Question 1

1. How do you set your rates?

Accepted Answer

Most cleaning services charge an hourly rate for the initial visit, but may also charge by the project, or by the number of employees they send.
Get the cleaning service to give you an estimate of how long it will take to clean your home. Cleaning services should give you a flat rate for each subsequent visit depending on the condition of your property, needs, and how often you will need the service.
You should also be able to avoid unwanted costs by putting a cap on the number of hours the cleaners will be in your home.
Find out if the cleaning service has a “not to exceed this price” clause. Our first priority is customer satisfaction.

Question 2

2. Do you conduct a background check on employees?

Accepted Answer

Most reputable services perform background checks on all of their employees. When you hire an independent cleaner, you act as their employer; therefore making you responsible for doing any background screenings. A background check can ensure the safety of you and your home by allowing you to know who is entering your home. A cleaning company should also be able to tell you whether the same house cleaner will be sent to your home each time.

Question 3

3. Are you insured and bonded?

Accepted Answer

Professional cleaning services will carry liability insurance and bond and have a policy in place in case something gets broken, damaged, or goes missing in your home. This will provide you with security and peace of mind during the cleaning service. You may want to inform the cleaning service if you have any items that require special care.

Question 4

4. Do you bring equipment and cleaning supplies?

Accepted Answer

Some companies bring their own equipment and supplies, while others may only bring the equipment, and you may be responsible for providing cleaning supplies. If you are unhappy with the provided cleaning supplies, you should be able to substitute your own. These days, companies can use both conventional and environmentally friendly products. Therefore, make sure to know the distinction beforehand.

Question 5

5. Do you have a satisfaction guarantee?

Accepted Answer

Companies should be open to your suggestions and feedback. They should also be able to provide you with a satisfaction guarantee if you are unhappy with a particular service.You should be able to openly communicate with them by email or phone to ensure your cleaning needs are being met.

Question 6

6. How will you gain access to my home?

Accepted Answer

Options include leaving a key under the mat and asking the house cleaner to leave it inside when they’re done, granting access via a keypad, or choosing to be home during the cleaning. Make sure both you and your house cleaner are comfortable with the option you choose.

Question 7

7. Are your home cleaning services individuals and tems trained and supervised?

Accepted Answer

Individual and team members are trained before they’re permitted to enter your home. Training continues as we learn about new products/methods and reinforce prior training. Supervisors make periodic visits to homes to ensure we’re meeting cleaning service commitments.

Question 8

8. Who will be cleaning my home?

Accepted Answer

A regularly assigned individual or team of house cleaners who have been professionally trained will clean your home. An individual or team that will provide excellent service that you will feel comfortable with, someone who will respect and care for your privacy and valuable possessions.

Question 9

9. Will you send the same home cleaners each time?

Accepted Answer

Of course. We make every effort to schedule you with the same individual for each service. There is an advantage of having at least 2 employees know your home if one is absent or takes a vacation the other can clean your home as you are accustomed to.

Question 10

10. Am I liable for worker's compensation?

Accepted Answer

Many homeowners are not aware of their personal liability regarding work-related injury for independent home service workers. No need to worry, Safaiwale takes care of all this for you.

Question 11

11. What if something is damaged during the cleaning?

Accepted Answer

We realize the nature of cleaning requires our staff to touch virtually all surface items within one’s home. If you have any irreplaceable or high-value items in your home, please notify the office and house cleaner so we do not risk damaging them.

Question 12

12. Are my valuables safe with you?

Accepted Answer

We do require you to inform us if you have any special valuables, heirlooms, or irreplaceable items, please put them away or instruct us not to touch them…

Question 13

13. What kind of services do you offer?

Accepted Answer

A regular or routine house cleaning is a thorough common or regular list of chores for each service. We clean your home from top to bottom, including bathrooms, bedrooms, kitchens, and main rooms. Vacuum, clean, shine, dust, disinfect, and straighten the appearance in all rooms. “Spring” cleaning, move-in house cleaning, or a move-out house cleaning, cleaning service includes everything in the above.

Question 14

14. Can I get an estimate over the phone?

Accepted Answer

Sure! We don’t want to waste your time if our prices do not coincide with your budget. In the past 10 years, 99% of our cleaning jobs have resulted from phone estimates. Our conversation will be a verbal walkthrough of your home to consider size, number, types of flooring, amount of traffic in the home, furniture, and furnishings, and condition. This way you can point out things that are of particular importance to you and we will know just how you want things done.

Question 15

15. Can I get an estimate on online?

Accepted Answer

Yes, Just click the website Online Estimate button and fill out the form, then click submit. Do not forget to include your email address.

Question 16

16. How long will the workers be in our home?

Accepted Answer

Only as long as it takes to do the job right. Our expenses are hourly just like yours so our goal is to get it done as fast and professionally as possible. Before service is started you and the company agree on the minimum amount of time the company is willing to clean your home and the maximum amount of time you are willing to pay for cleaning.

Question 17

17. How often do you come to my home and clean?

Accepted Answer

We try and set a schedule based on the needs of your home.

Question 18

18. What will your home cleaners do in my house?

Accepted Answer

We offer types of cleaning services: Regular – Routine cleaning; Spring cleaning; Priority Cleaning, and Custom Cleaning. Visit the Services Page of this website for a more in-depth list of tasks. We can easily customize a cleaning program to fit your home’s unique needs.

Question 19

19. What if there is more work than expected?

Accepted Answer

We can give you a call if we have time to do more for the same visit, and you can just pay an additional hourly fee. Or, we can schedule a return visit quickly.

Question 20

20. How much will it cost to clean my home?

Accepted Answer

Every house is unique, and every cleaning fee is individually based. Things that will affect the amount of your house cleaning estimate include the size of your home, number of residents, number of pets, number of bathrooms, how often you want us to clean, etc. After talking with you about cleaning your house a more concise cleaning fee will be confirmed.

Question 21

21. Do you offer cleaning specials, discounts or coupons?

Accepted Answer

Yes. Click the above DISCOUNT CERTIFICATES menu button to view any house cleaning specials that may be running.

Question 22

22. Can I purchase your services for someone else?

Accepted Answer

Yes. Often we provide cleaning service for a customer where the payment comes from another source.

Question 23

23. How do I make my payment?

Accepted Answer

Payments are either made with a check left at the home or Payment is due at the time of service. Most customers mail the payment in advance of the cleaning service. We accept cash or check

Question 24

24. What if something was missed and I am unhappy with the cleaning?

Accepted Answer

Since communication is very important in the Company’s training the house cleaner to clean your home if some chore has been neglected or not performed well, please notify the Company or sometimes leave a note for the house cleaner for the next service. We welcome all feedback that helps us improve our service to you.

Question 25

25. Who provides the cleaning supplies and equipement?

Accepted Answer

We ask that you supply the cleaning supplies you like used for all the different surfaces that make your home unique. I find that each home is a little (sometimes a lot) different, but customers dislike and dislike certain odors and cleaning products.

Question 26

26. What days do you work?

Accepted Answer

We are at your service Monday To Sunday.

Question 27

27. How do I schedule services?

Accepted Answer

Easy… Simply fill out a quick Online Estimate using the above button on our website or call.

Question 28

28. At what time will your home cleaners be at my home?

Accepted Answer

Our normal workdays are Monday to Sunday, 9:00 a.m. to 6:00 p.m. While in most cases it is still possible to give a So it is important to notify the office if the cleaning must be at a specific time.

Question 29

29. What if my cleaning falls on a holiday?

Accepted Answer

If your scheduled cleaning falls on the observance of a major holiday, we will contact you to reschedule your service or complete the cleaning.

Question 30

30. What if I need to change the scheduled cleaning?

Accepted Answer

Simply call our office before your cleaning day. We do appreciate a minimum of 24 hours’ notice to reschedule your house/home cleaning.

Question 31

31. What is the cancellation polocy?

Accepted Answer

If it is necessary to cancel/skip your regular cleaning day, My Chores Are Yours merely requires a 24-hour notice.

Question 32

32. Must I be at home when you clean my house/home?

Accepted Answer

It’s your choice. We will do our best to stay out of your way.

Question 33

33. How do I get started?

Accepted Answer

To START: Submit an Online Estimate or call My Chores Are Yours, 9773813546

Request an Estimate

Deep House Cleaning Services In Faridabad

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Safaiwale: House Cleaning Services at Affordable Prices

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